Your tracking number
When your order ships, we email you a tracking number and a link to the carrier's tracking page. If you can't find it, check your spam or promotions folder.
If you created an account, you can also see your orders and their status under Account → Orders.
No updates yet?
It can take up to 48 hours after shipping for tracking to show the first update, and there may be quiet periods while the parcel moves between carrier facilities.
If there's been no update for more than 10 business days, get in touch through our Contact page with your order number and we'll look into it.
Still have a question?
Get in touch. We're available monday to friday, 9am–5pm and reply within 1 business day.